Privacy Policy

We believe privacy shouldn't be complicated. Here's how we handle your information with care and transparency.

Last updated: March 15, 2025 | Effective immediately

Who We Are & What This Covers

GleamFlowPulse operates as a blockchain application development company based in Mar del Plata, Argentina. We specialize in creating secure, innovative blockchain solutions for businesses across various industries.

This privacy policy applies to all interactions you have with our website, services, and communications. Whether you're browsing our site, requesting a consultation, or working with us on a project, these practices guide how we handle your information.

We're committed to compliance with Argentina's Personal Data Protection Law (PDPA) and international privacy standards that protect your rights.

Information We Collect

We collect information in three main ways, and we're upfront about each:

  • Information you provide directly: When you contact us, request services, or fill out forms, you share details like your name, email, company information, and project requirements.
  • Technical information: Our website automatically collects standard web data including IP addresses, browser types, device information, and pages you visit. This helps us improve site performance and user experience.
  • Communication records: We keep records of our email exchanges, consultation notes, and project discussions to provide continuity in our service and maintain project history.

We don't use hidden tracking mechanisms or collect more data than necessary for our services. No surprises, no extensive data mining—just what we need to serve you effectively.

How We Use Your Information

Your information serves specific, practical purposes in our business relationship:

Service Delivery
Managing projects, providing consultations, developing solutions, and maintaining ongoing support
Communication
Responding to inquiries, sending project updates, sharing relevant industry insights, and maintaining client relationships
Legal Compliance
Meeting regulatory requirements, maintaining business records, and protecting legitimate business interests
Site Improvement
Analyzing website usage patterns, fixing technical issues, and enhancing user experience

We don't sell your information to third parties, use it for unrelated marketing campaigns, or share it beyond what's necessary for providing our services.

Information Sharing & Third Parties

We share your information only in specific, limited circumstances:

  • Service providers: We work with trusted technology partners for website hosting, email services, and project management tools. These providers are bound by confidentiality agreements and can only use your data for specified purposes.
  • Legal requirements: If required by Argentine law or valid legal processes, we may disclose information to government authorities or in legal proceedings.
  • Business protection: We may share information to protect our rights, investigate fraud, or address security issues affecting our services or clients.
  • With your consent: Any other sharing occurs only with your explicit permission.

Our commitment: We never sell, rent, or trade your personal information to marketing companies, data brokers, or unrelated third parties. Your trust is more valuable than any revenue from data sales.

Data Security & Protection

As blockchain developers, we understand security. Here's how we protect your information:

  • Encryption: All data transmission uses SSL/TLS encryption, and sensitive stored data is encrypted using industry-standard methods.
  • Access controls: Only authorized team members can access client information, and access is granted on a need-to-know basis for specific projects.
  • Regular security reviews: We conduct quarterly security assessments, update our systems regularly, and monitor for unusual activity.
  • Physical security: Our offices and servers maintain appropriate physical security measures to prevent unauthorized access.
  • Incident response: We have procedures in place to detect, respond to, and notify you of any security incidents affecting your data.

While we implement robust security measures, no system is completely immune to threats. We balance security with usability to provide both protection and accessible service.

Your Rights & Control

Under Argentine privacy law and our own principles, you have several rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you, including how we use it and who we share it with.
  • Correction: If your information is inaccurate or incomplete, you can ask us to update or correct it.
  • Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
  • Restriction: You can ask us to limit how we use your information in certain circumstances.
  • Portability: You can request your data in a common format for transfer to another service provider.
  • Objection: You can object to certain uses of your information, particularly for marketing purposes.

To exercise these rights, contact us using the information below. We'll respond within 30 days and work with you to address your concerns promptly and thoroughly.

Data Retention & Deletion

We keep your information only as long as necessary for legitimate business purposes:

  • Active projects: During project development and for two years following completion to provide ongoing support and maintain project records.
  • Communication records: Email exchanges and consultation notes are retained for three years to maintain service continuity and business records.
  • Website analytics: Anonymous usage data is retained for up to two years for site improvement purposes.
  • Legal requirements: Some information may be retained longer when required by Argentine business law or tax regulations.

When retention periods expire, we securely delete or anonymize your information. You can also request earlier deletion if you're no longer using our services and have no ongoing contractual obligations.

International Data Transfers

As a digital service provider, some of your information may be processed or stored outside Argentina:

  • Cloud services: We use reputable cloud providers with servers in various locations, including the United States and Europe, all maintaining high security standards.
  • Communication tools: Email and project management platforms may route data through international networks for optimal performance.
  • Safeguards: All international transfers use appropriate legal safeguards, including standard contractual clauses and adequacy decisions where available.

We ensure that international data transfers maintain the same level of protection as required under Argentine law.

Cookies & Website Technology

Our website uses standard web technologies to function properly and improve your experience:

  • Essential cookies: Required for basic website functionality, including form submissions and security features.
  • Analytics cookies: Help us understand how visitors use our site to make improvements. These are anonymized and don't identify individual users.
  • Performance cookies: Enable faster loading and better site performance by remembering your preferences.

You can control cookie settings through your browser, though disabling essential cookies may affect site functionality. We don't use tracking cookies for advertising or share cookie data with third-party marketers.

Children's Privacy

Our services are designed for businesses and adult professionals. We don't knowingly collect personal information from children under 16 years of age. If we discover that we've inadvertently collected such information, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that information from our systems.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by:

  • Sending an email to active clients and contacts
  • Posting a notice on our website
  • Updating the "last modified" date at the top of this policy

Minor updates for clarity or legal compliance may be made without notification. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions? We're Here to Help

Privacy shouldn't be confusing. If you have questions about this policy, want to exercise your rights, or need clarification about how we handle your information, we're happy to discuss it.

Email: support@gleamflowpulse.com

Address: Bolívar 3033, B7600GDQ Mar del Plata
Provincia de Buenos Aires, Argentina

Phone: +54 383 468 0196

We typically respond to privacy inquiries within 2-3 business days and work to resolve concerns quickly and transparently.